GrandCentral 2018-03-13T11:02:47+00:00

IT Service Management

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The power of a modern enterprise IT Service Management solution available to all.

ITSM GrandCentral: ServiceNow® in Days

Now you can have a fully functioning service desk built on ServiceNow, an enterprise platform, in a matter of days.

  • End-User Portal
  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Password Reset
  • Notifications
  • SLAs
  • Knowledge Base
  • Service Catalog
  • On-Call Schedule
  • CMDB
  • KPI Reporting
  • Single Sign-On
  • LDAP Integration
  • Multi-Factor Authentication
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Modern Service Delivery at Your Fingertips

You receive a modern, sleek experience that will empower your users to work better, faster, smarter.

With seamless on-boarding built on repeatable, automated processes, GrandCentral accelerates your journey to modernization by getting you up and running in a matter of days. With our premiere concierge service, you will have a dedicated account advisor to guide you through on-boarding and understand your business inside and out.

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The Power of a Modern IT Service Management Solution

GrandCentral is built on ServiceNow, a leader in ITSM providing reliability, performance and capability you can trust.

We help companies of all sizes to implement successful service management strategies and IT operations management

Experience the power of a Modern IT Service Management solution
  • Modernize IT Service Management
  • Leverage built-in ITIL best practices
  • Align IT investment with Business Goals
  • Get Up and Running Quickly
  • Gain control with complete IT service visibility
All the functionality of an enterprise-level solution available to all

Transform operations, control costs, increase efficiency, and drive value for your business by delivering IT Service Management on a single, cloud-based platform.

How To Modernize IT Service Management

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1. Consolidate Incident, Problem & Change Management Provide consistency across processes with shared configuration items and service level goals.

2. Simplify Work with Visual Task Boards Use automated routing, drag-and-drop assignments, and integrated collaboration to improve the way teams work together.

3. Drive Action with Service and Asset Awareness Automate discovery of IT services and assets to gain visibility into cost of ownership and get fast resolution.

4. Make Better Decisions with Dashboards and Analytics Use dashboards to get actionable insight into service demand, service level compliance, and other key performance indicators.

5. Provide One Place for Users to Make All IT Requests Request and track services through a single service portal and from any device—creating a consumer-like experience.

6. A Single Cloud System of Record for IT Drive IT efficiencies and reduce costs by consolidating on-premises tools and infrastructure on the ServiceNow Platform.

GrandCentral (ServiceNow)

Modern IT Service Management delivery available wherever you are. Power & efficiency in the palm of your hand.

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The MSP Partner Program is here to help you accelerate your business’ growth.  Are you ready?