Remote System Administration 2018-03-13T09:47:47+00:00

Remote System Administration

Realize the complete ServiceNow experience you expected.

Already have ServiceNow? Get the most out of your ServiceNow Investment

If you have already made the investment in ServiceNow then  leveraging our Remote System Administration (RSA) service will ensure that you are getting the most out of your investment.

Your existing IT department may not have the expertise required or the time to configure ServiceNow the way you want it.

Let us become your expert ServiceNow administrator through our RSA offering we will ensure your organization is benefiting from all the great features in ServiceNow.

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ServiceNow – Remote System Administration at a glance

What we can do for you;

  • Develop technical specifications and deploy implementations of the ServiceNow platform based on ITIL methodology
  • Perform User, Group, and Department setup, including integration with domain and user management tools such as LDAP and Active Directory
  • Develop and deploy integrations between ServiceNow and existing SaaS or on premise solutions using XML, HTML, AJAX, CSS, REST/SOAP, or other web services
  • Perform deep customizations of ServiceNow to align with business goals, including Service Catalog, Workflow, Scheduling and Asset Management
  • Perform deep customizations of Service Now UI elements, including Login Pages, UI Macros and CMS
  • Develop Business Rules, Scripts Include – UI Actions and Scheduled Jobs within ServiceNow’s modules
  • Develop reporting within ServiceNow to align with client SLAs, Measurements, and KPI requirements

Expertise to meet your unique needs

Our experts take the time to review your needs as we understand each customer has their own unique needs and goals. We will then work with you to ensure your ServiceNow instance is configured the right way for you.

You can engage with us on a project basis or for a monthly fee. Our experienced system admins will ensure your platform is operating at peak performance. Our expert developers and consultants can also design and help implement enhancements for your platform — keeping pace with your business as it grows.

Remote Admin Experts

Cost savings

ServiceNow system admins are expensive and in high demand — which means they can be hard to find and keep. Adding employees also comes with other hiring costs…

Hourly consultants can become very costly, very fast. Many organizations are surprised with the final costs once they start to engage with outsourced consultants and at times take much longer than initially thought.

Our clients can leverage our Remote System Administration offering as a cost-effective option to get true expert experience, and best practice at an affordable price.

The MSP Partner Program is here to help you accelerate your business’ growth.  Are you ready?