About Us
Fully owned IT support, built for Westchester County businesses.
MSP Worx — Your IT, Just Worx. We take full ownership of IT support, security, and strategy so your team stops chasing tickets and starts focusing on the business, with a reliable partner that keeps work moving without the back-and-forth.
What We Do
IT, security, and cloud — fully owned, under one roof
No vendor hand-offs, no bolted-on add-ons — one team owns every part of your environment.
We also support healthcare, finance, and legal practices with industry-specific compliance needs, and offer white-label and BPO support for other MSPs and growing teams.
Why MSP Worx
Why businesses choose MSP Worx as their IT partner
Six reasons our clients stop shopping around after they switch to us — hover a card to see the specifics behind the claim.
One team, full accountability
No vendors pointing fingers at each other — we own the outcome, not just the ticket.
98% client satisfactionFrom first call to resolution, the same team stays on your ticket — no re-explaining your issue to someone new, no vendors pointing fingers at each other.
Proactive, not reactive
Continuous monitoring catches small issues before they interrupt your team or your customers.
24/7 monitoringContinuous monitoring across your network, endpoints, and backups catches drive failures, expiring certificates, and misconfigurations before they turn into downtime.
Flat, predictable pricing
One monthly number instead of unpredictable break-fix bills you can't plan around.
One flat rateHelpdesk, security, and cloud management are all covered under a single monthly number — budgeting doesn't require guesswork or reading the fine print.
Real people, fast response
An average response time of 9 minutes, from a technician — not a queue.
9-min average responseThat's measured across every ticket we handle, not just the easy ones — a real technician picks it up, not a queue or a chatbot.
13+ years, proven locally
More than a decade supporting Westchester County businesses — we've seen it, and we've fixed it.
13+ years localWe've supported healthcare practices, law firms, and accounting teams across Westchester County long enough to know what actually breaks — and how to prevent it.
Specialized where it matters
Real expertise in regulated industries like healthcare, finance, and legal — not generic, one-size-fits-all IT.
3 regulated industriesHIPAA, the IRS Safeguards Rule, and client-confidentiality requirements are built into how we manage healthcare, finance, and legal environments — not bolted on after the fact.
Still with another provider? See how easy it is to switch
Where We Work
Based in New Rochelle, supporting Westchester County
MSP Worx is headquartered at 50 Clinton Place, New Rochelle, NY 10801, supporting healthcare practices, law firms, accounting teams, and other businesses across Westchester County — with the same team handling a ticket from first contact through resolution, not a rotating queue.
Ready to talk to an IT advisor?
No pressure, no obligation — just a straight answer on what fully owned support would look like for your business.